TERMS AND CONDITIONS
This is a legal agreement between the client and Littluns Sleep Company. By booking a consultation or purchasing a package of support, it is understood that you agree to be bound by the terms and conditions below.
These terms and conditions may be updated periodically. I will put the date of the update on the terms and conditions, however it is your responsibility to check for updates.
Payment will be made upon booking a service. Should you wish to cancel an initial consultation the following notice periods apply:
Less than 24hrs notice: not eligible for a refund.
24-48hrs notice: eligible for a 50% refund.
48hrs+: a full refund will be provided.
If there are mitigating circumstances, these will be assessed by Littluns Sleep Company on a base by base cases regarding a refund/rebooking.
Packages of support are non-refundable.
In the event of an unforeseeable or emergency situation, Littluns Sleep Company reserves the right to cancel any bookings made with however short a period of notice as is required by Littluns Sleep Company. Should this occur, Littluns Sleep Company will offer a refund for an initial consultation, or an alternative date and time for implementation or catch up calls.
The client shall accept there is no guarantee of success; every case and every child is different, and there are factors outside of Littluns Sleep Company’s control that could result in the child being unable to respond to the sleep support, or the outcome not being to the parents’ satisfaction.
It is expected that you will not provide Littluns Sleep Company with false information including but not limited to name, contact details, sleep diary, the consistency of implementing the sleep plan.
It is your responsibility to update Littluns Sleep Company if your contact details change. Should Littluns Sleep Company not hear from you or be able to contact you for calls or support due to a change of contact details, no refund or rebooking will be provided.
The opinions, methods, content and material expressed by Debi Wescott such as text, verbal and written advice, graphics, images, and any other material contained on the Littluns Sleep Company website or Public Areas are for informational purposes only.
The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition. Do not disregard professional medical advice or delay in seeking it because of something you have read or been advised by Littluns Sleep Company.
The use of any of the content Littluns Sleep Company provides is of your own responsibility and at your own risk. In no event shall Littluns Sleep Company be liable for any damages including, without limitation, incidental and consequential damages, or personal injury/wrongful death resulting from the use of or inability to use the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not Littluns Sleep Company is advised of the possibility of such damages.
Littluns Sleep Company aims to provide up to date information, following current research and advice, however there may at times be a delay in this being added or removed to the website/social media.
Littluns Sleep Company operates a Fair Processing Practice. We store information about you and your family such as your name, address, email, and other details relating to your child’s health and sleep-related information. We will never share that data with any third parties or outside organisations or suppliers. Should you ask us to ‘be forgotten’, that is for your personal data to be erased entirely, we shall endeavour to have this process complete within one month of your request in writing being received.
The use of any of the content Littluns Sleep Company provides is for personal use only, not to be shared. You will be in breach of our T’s & C’s if you are buying to use for your own financial gain, including that of use within your own sleep support organisation.
We reserve the right to remove or block a member from our main social media page should they breech our page guidelines.
Littluns Sleep Company is compliant with the new GDPR policies and guidelines, which came into effect on 25th May 2018 with the purpose of protecting the rights to privacy of all citizens. These can be found in our Privacy Policy.
Littluns Sleep Company is a trading name under ‘Littluns LTD’ and is also referred to as ‘Little Sleep Company’.
The terms and conditions contained within this document and the insurance Littluns Sleep Company is covered by is governed by English law and any disputes shall be settled in the courts of England.